Your personal data will be processed as indicated by Italian’s Law Article, on personal data security. You have the right to either have them altered or deleted, assuming they are inaccurate in accordance with the above mentioned law.
The information you provided about yourself only to complete the transaction for which the information is intended. Such transactions may include: ordering a service, such as email; completing an order; shipping a product; to contact you or replying to support requests etc.
Endoacustica Europe will not in any way sell, share or rent out this information with the third parties without your permission except to the extent that is necessary to administer the services we offer our Clients or to comply in responding to court orders or other legal actions.
Our goods will be delivered in accordance to your choice, through: express courier with a charge of €100.00 – 140.00, for transport expenses, depends on the country (international mail) with a charge of € 50.00 for mailing outlays.
Insured countersign or wire transfer with a charge of €100.00 -140.00 for express courier shipment and € 40 for ems shipment.
A number of equipment orders may require additional charges due to their size, weight, etc. We will provide a high level of effort to ship your equipment in time. The responsibility for the goods passes to the buyer immediately upon the transfer of the goods to the carrier. The insurance responsibility is therefore of the buyer.
We suggest you to send us a fax or phone call for your security at the following number; +390803026530 to communicate the following data: user name -credit card type – credit card number – expiry date.
Our website has made it easy to get the latest and most up-to-date security devices and audio-video surveillance systems around the world.
We guarantee our products are free from flaws. In case you receive defective products must be reported by the customer, subject to forfeiture, no later than 10 (ten) days from the date of delivery. In case of legitimacy of the Guarantee Endoacustica Europe, the customer will be entitled to replacement of products damaged upon return of same, being excluded the customer right of compensation for any further damage. Shipping costs required for the replacement product shall be accepted by Endoacustica Europe.
Right of Withdrawal
As stated in Italian Legislature Order 206/05 (section 64-67), the customer has the right to cancel the agreement or deal of sale without fines and without giving an explanation within ten (10) business days of the receipt of the goods. All you have to do is tell us about your intention to terminate the contract and indicate how you want to be paid with a letter registered with the acceptance certificate. At the same time, you can also send a message either through telegram or fax, provided that you provide confirmation by registered letter with confirmation receipt within 48 hours afterwards. Within that time, you must return the goods, at your own expense and at your own risk, under perfect conditions. We will refund you as soon as we receive the goods and make sure it is in perfect condition. The right of withdrawal applies only to the “consumer” customer who buys as a person, as determined by law. In no event shall it apply to business customers, to whom it is subject to the rules prescribed in the bylaws 1341 of the Italian Civil Code. In case you have intention in withdrawing from the agreement.
Via Umberto Terracini, 47
70029 Santeramo in Colle (BARI)
Tel. +39 080 3026530 / +39 080 43730893
Fax +39 080 40731187
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